It's been a year now since a group of twenty-two
powerhouse companies launched DirectEmployers.com,
a nonprofit, employer-owned search engine for employment.
By pooling their resources, the companies set out
to create an alternative to job boards such as Monster.com
and HotJobs.
Unlike job boards, which function primarily as online
classified ads, DirectEmployers.com links job seekers
directly to all job listings on member company Web
sites. As a result, it allows member companies to
cut recruiting costs, gain complete control over
candidate information, and maintain a higher level
of privacy and confidentiality.
And it's working. Despite the sluggish economy
and lackluster corporate hiring plans, Direct Employers.com
is thriving.
In fact, the current business conditions "actually
work in our favor," says Bill Warren, executive
director of the Direct Employers Association, the
non-profit group that operates the search engine.
(The group changed its name from the E-recruiting
Association in January to align itself with its
domain name and eliminate confusion.)
Cutting Recruiting Costs
"Business has been very good for us because we
help companies save money on recruiting and that's
what everyone is looking to do right now," he adds.
In fact, it was the spiraling fees of online job
boards that drove Direct Employers' founding companies
to develop the search engine in the first place.
Rather than paying a fee for each job listed, as
is the case on job boards, Direct Employers Association
members pay a standard, yearly membership fee of
$12,500 that allows them to index unlimited jobs
on the site. Considering that major corporations
can spend up to a million dollars or more on job
board contracts, the association fees are relatively
attractive, says Warren, a former president of Monster.com.
Not surprisingly, a growing number of major companies
are jumping on the Direct Employers bandwagon. From
its founding group of 22, the association has grown
to include about 124 companies "and we are adding
about 10 to 15 per month," according to Warren.
The list includes many companies that employ chemists
such as Abbott Laboratories,
AstraZeneca,
Colgate-Palmolive,
Eastman
Kodak, General Electric,
Merck, Praxair,
and Takeda
Pharmaceuticals.
Consequently, the number of jobs listed on the
search engine is also climbing. "We currently have
about 213,000 jobs [indexed] on the site and we
are actually starting to see that number rise. I
really think that companies are starting to open
up more job opportunities. So I am optimistic. I
think things are going to get better."
Still, he adds, "we have the war issue hanging
over us. But once that is resolved in some way,
I think we are going to see some really good things
happen."
Growth Into The College Market
Another bright spot for the association is its
growth into the college recruiting market, something
that it didn't plan on from the start. Just this
past fall, the association teamed up with the National
Association of Colleges and Employers (NACE)
to launch NACElink, a suite of online college recruiting
and hiring tools.
NACElink differs from the DirectEmployers.com in
that "it is more like a database than a search engine,"
explains Warren. "Company recruiters typically favor
certain schools and want to target where their job
listings go," he observes. "This design allows them
to do that."
NACElink includes a job-posting feature, resume
database, and interview-scheduling component. Additional
tools will be added to accommodate the diverse needs
of participating schools and employers.
NACElink is available on NACE's
Web site as well as on DirectEmployers.com or
through the participating campus career center web
sites. "We just opened up membership to all schools,"
reports Warren. "We have about 60 schools onboard
now and we expect to add about 40 per month."
Managing Resumes
Connecting with college students or experienced
candidates via the association's electronic tools
has advantages other than cost savings. "Because
job candidates apply directly to our member companies'
Web sites, the companies can manage the resumes
better than when they come through a third party
such as a job board," says Warren. Recruiting through
Direct Employers "puts total control of the process
into the company's hands."
That was certainly an attraction for recruiters
at AstraZeneca.
One of the company's main goals is to "direct candidate
traffic to our corporate website career pages,"
says Tim Wood, the company's director of staffing
in the U.K. Toward that end, "we have been increasing
our reliance on third party job boards with limited
success." Because job boards allow employers to
include a corporate website link in their job postings,
job seekers can find their way to career pages,
but only by an indirect means, he explains. In contrast,
he feels that the Direct Employers.com. search engine
has been "very effective" in driving traffic to
the site.
By connecting with job seekers at their career
Web sites, companies can "capture needed information,
such as a profile in addition to a resume, which
is beyond what most third-party career sites will
allow," says Joe Sommers, managing partner of Talent
Management Resources (Plano, Texas), a management
consulting firm dedicated to assisting companies
with the identification and development of their
talent. At the same time, companies can build and
maintain valuable candidate relationship databases.
Security And Privacy Concerns
Now more than ever, companies value a direct connection
with candidates because it eliminates some security
and privacy concerns, "which are becoming really
big right now," says Warren. When a candidate applies
through DirectEmployers, for instance, "we can assure
that person that he or she is applying to reputable,
well-known company," says Warren. Job seekers don't
need to be wary of false job postings aimed at stealing
personal identities, for instance.
Earlier this month, concerns over privacy were
further heightened by reports of hackers breaking
into a database at the University
of Texas at Austin. They gained access to names,
email addresses, phone numbers and social security
numbers of 55,200 current and former students, faculty,
staff, job applicants and retirees. A student at
the university was charged with the unauthorized
access.
Becoming A Household Name
While Direct Employers.com has done much to streamline
the recruiting process, the association has yet
to perfect the model. For one, the search engine
probably does not have the visibility it needs.
"There are still multitudes of job seekers who
don't know about DirectEmployers.com," says Sommers,
who calls it "one of the most innovative and useful
job-related sites to hit the scene in several years."
The association seems to have done a very good
job from the employer side, he says, "but most individuals
that I help in their career transition process have
never heard of it," he says. To resolve this problem,
he recommends that the association tap into career
networking groups in major cities and work with
major outplacement firms on a national basis.
AstraZeneca's Wood, too, feels that the association
might need to do more to "ensure that the awareness
of the site is as wide as possible within the candidate
community." In addition, he would like to see the
search engine "become a primary source for job seekers"
within the U.S. as well as outside it.
DirectEmployers.com may need to market itself to
compete with commercial sites that do this aggressively,
says a recruiter at another member company, who
asked not to be named. While the association has
attracted an impressive array of employers, he adds,
"It has not marketed itself with the general public
as much as I'd like to see."
But, for now at least, Warren rejects the idea
of marketing. DirectEmployers.com has been modeled
closely after Google,
which "became the number one search engine on the
internet without spending anything on advertising,"
he reasons. "And that does not necessarily mean
that we will never advertise. But for now we are
following the Google model andjudging from
the rise in our trafficit's working."
Benefits To Job Seekers
Job seekers will eventually figure out "that we
have the greatest number of jobs," says Warren,
referencing the fact that Direct Employers.com lists
all member jobs while job boards list only a percentage
of those available. That fact, rather than flashy
advertising, he says, will be what drives traffic
to Direct Employers.com.
Warren is further encouraged by how well job seekers
are adapting to the DirectEmployers.com model. "When
we started out, our critics pointed out how job
seekers are conditioned by job boards to be able
to just shot-gun their resume to many companies
at one click of a button." With DirectEmployers.com,
on the other hand, job seekers must go to each company
and apply individually. "Many questioned whether
job seekers would accept that." But, surprisingly,
he says that job seekers "even seem to prefer our
method, because they like the fact that they are
connecting with the employer."
Another concernlawsuits that had threatened
the launch of DirectEmployers.comhas also
been eliminated. In those suits, Monster.com parent
TMP alleged that
Warren and other former Monster.com employees had
stolen trade secrets. In the end, however, "TMP
had to pay our legal fees and give us a public apology,"
says Warren. "So that's all behind us now."
Indeed, Warren is sanguine about the future of
Direct Employers. The biggest hurdle continues to
be educating recruiters and job seekers about how
Direct Employers is unique, says Warren. "Once they
understand what we are trying to accomplish, they
come on board very quickly,"
"People tend to think in traditional ways and this
is totally new," he adds. "It is a new way of recruiting
on the Internet and it is the future. There's no
question about that."
Susan Ainsworth specializes in writing about
chemical industry topics and is based in the Dallas,
Texas area.