Despite tumultuous world events, U.S. firms
indicate that expatriate activity, would remain
steady or actually increase, according to the "2003
Global Relocation Trends Survey," sponsored by the
Society for Human
Resource Management, GMAC
Global Relocation Services and the National
Foreign Trade Council. This optimistic view
comes from the fact that respondents77 percent
which work for U.S.-based multinational companiessaid
45 percent of business revenue comes from outside
the home country.
"Respondents report that their primary source of
revenue is generated overseas," says E. James Simon,
president of GMAC Global Relocation Services. "As
a result, it is not surprising that, even with the
challenges of war, terrorism, global recession and
corporate ethic issues, companies are still increasing
the number of people sent on international assignments."
Your multi-national employer is experiencing similar
overseas growth and has a continual need for expatriates.
Yet, senior management seems to be overlooking a
very integral, qualified segment of the expatriate
candidate pool: women.
Myth #1: Women won't go
or can't go on overseas assignments.
Why the oversight? Likely because of myths associated
with women working overseas, says Anne Copeland,
executive director of the Interchange
Institute in
Brookline, Mass. "Women often face an invisible
glass ceiling when it comes to global assignments
because the first assumption is that women won't
want to go or can't go because of trailing spouse
or other family issues, such as children.
"Men are much more likely to be approached and
asked to take an international assignment. But for
women, it's typically left up to them to step forward
and express their desire for an overseas assignment
as opposed to them being automatically considered,"
she says.
Noel Kriecker, president of Northbrook, Ill.-based
the IOR World
Group, an international consulting
firm specializing in assisting organizations in
all aspects of doing business overseas, agrees:
"Corporations don't consciously think about tapping
women. The mindset is not there yet because the
candidate pool has not been developed."
At Abbott International,
developing a talent pool that includes women for
global assignments has become a diversity initiative,
as well as a business priority, considering the
fact that the company's client base is made up of
more women, as well as its own workforce.
Whether selling pharmaceutical supplies to doctors
or nutritional products to consumers, the global
sales force needs to mirror the buyers, explains
Delores Patterson, manager of headquarters human
resources and diversity programs, in Abbott Park,
Ill. Abbott operates in 130 countries and has affiliates
in more than 52 countries.
A key position that requires a continuous feeder
pool is general manager positions for locations
around the world. "There is a lot of churn with
general managers changing roles, making internal
moves," Patterson explains. "To support the development
of global leaders, and to build a pipeline of general
managers, Abbott implemented a global leader program.
While the program is not developed specifically
for women, it has provided a great opportunity to
identify high-potential females who would benefit
from leadership programs while preparing them for
general manager positions. In addressing the challenge
of developing women as leaders, we started to take
advantage of many of the resources already in existence.
These include active succession planning roles and
development of growth plans."
Currently, 23 percent of managers working for Abbott
outside the United States are women. "We have women
working as managers in countries such as France,
Germany, Taiwan, Ireland and Turkey," Patterson says.
Indeed, barriers do exist that hinder women from
becoming expatriates. But as Patterson will tell
you, based on research and her own experience, "it's
not because women can't or won't go, it's more likely
due to the fact that women have been less visible
to senior management, lacked the appropriate networking
channels, or were not given challenging assignments
to prepare them for overseas work."
A 2000 Catalyst
study of 718 U.S. management-level
or above employees, who worked overseas or were
given global responsibilities that required frequent
travel abroad, confirms that getting selected for
overseas assignments was the biggest hurdle for
women. Another key survey finding: Of the expatriates
who had relocated, 80 percent of women have never
turned down a relocation compared to 71 percent
of men.
In fact, the amount of expatriate activity among
women was 18 percent in 2002, according to the "Global
Relocation Trends Survey," the highest level in
the survey's history. By 2005, it's predicted that
20 percent of the expatriate population will be
women.
Myth #2: Because of cultural
issues abroad, woman global managers will be less
effective than their male counterparts.
What research and actual experiences of women expatriates
have discovered is that American women are treated
as foreigners who happen to be women; they are not
treated in the same way as local women. Willa Hallowell,
partner of Cornelius
& Grove international consulting
firm, explains: "When a competent professional American
female goes abroad, her local colleagues notice
that she is female, but in most cases do not mentally
classify her with female coworkers. They either
classify her strictly as a high-status professional
or they are unsure how to classify her because she
is outside their range of experience."
A female expatriate in Japan explained to Hallowell:
"I had round eyes and blond hair�which placed me
in the category of 'weird animal.' Despite the fact
that I also spoke Japanese, the overriding category
for me was Gaijin (foreigner).
At Abbott, "a woman coming from the United States
is actually seen as beneficial because she came
from headquarters," Patterson says. "Locals view
a woman or man in this kind of situation as the
person with extreme knowledge and know-how."
"Most women who make it to these positions," says
Noel Kriecker, "are considered by others as having
already 'made it,' so they are accepted."
Employers can help pave the way by "formally introducing
the expatriate as the expert in the field, highlighting
the individual's accomplishments and knowledge,
says Copeland, "essentially introducing the expatriate
as the star."
Overcoming the Myths
Can a woman expatriate succeed if sent to Japan?
What about Moslem countries; will woman expatriates
be successful? Some employers won't even ask these
questions. Instead, they assume it won't work, thereby
creating the biggest barrier for women.
Women themselves have the same fears, raised often
times because they've had conversations with male
and female executives who have no experience working
in these countries, says Nancy
Adler, professor of organizational behavior
and cross-cultural management at McGill
University in Montreal and a leading researcher
and author on women in global business. She tells
this true-life dilemma:
"Valana, a senior financial analyst for a major
pharmaceutical company was offered a regional vice
presidency in Japan. Given the company's new start-up
operations in Pakistan, the position in Japan would
involve considerable travel to this Islamic country.
Her initial fear was that no woman could succeed
in Japan or Pakistan. Her real fear was that if
she accepted the position, she would be setting
herself up for failure. To get accurate tips on
how to succeed in such cultures, I suggested that
Valana restrict her advice-gathering to conversations
with other North American and European women who
had worked for major multinationals in Japan or
Pakistan."
What Valana discovered, says Adler, is that the
majority of these women have unquestionably succeeded.
Moving Beyond the Barriers
What actions can employers, hiring managers and
high-potential woman take to break the woman expatriate
barrier? Education and research that includes conversations
with real-life expatriates is key-as well as these
tips from the experts:
- Ask the hard questions.
"People in roles like mine have to first ask managers
the challenging questions," Patterson says. "We
have to make the effort to start pushing and
asking managers to consider what's a good opportunity
and right for the business. "Developing women
as global leaders is like having a great idea
but not doing anything about it. There has to
be a starting point, a push to show why it's necessary."
- Piggyback on leadership
and development programs that exist.
Much of the work Patterson has done to develop
women for global assignments was integrated with
programs and processes Abbott already had in place.
"Utilize those existing programs," Patterson suggests,
"and make sure management is accountable."
- Don't underestimate
assets women bring to business relationships.
"Research shows that personality traits dominant
in women can really help them on international
assignments," Copeland says. "Women are very good
with nonverbal cues, for example, a very powerful
tool overseas. Besides the nonverbal behavior
strengths, women tend to live in connection with
people and tend to develop strong networks, which
are essential skills for overseas assignments
and working in relationship-rich business cultures."
- Get to know your own
culture. "The major thing we do in
training is help people get to know their own
culture so they can understand how they will fit
into a new one," Copeland says. "Stylistic differences
in communication is vast when looking at how people
in the United States communicate compared to their
Latin American and European counterparts."
- Ask before you hire
cross-cultural trainers. If an employer
is going to offer the soon-to-be woman expatriate
cross-cultural training, check with the potential
trainer to see if he or she has experience with
relocating women to overseas assignments.
- Make a smooth-move
transition. "A sense of humor and a
sense of perspective are key things for any expatriate
to possess," Copeland says. "Keep an eye not on
the gender issue, but on the work that needs to
be done. Understand that there may be bumps in
the road that will have to be dealt with."
- Social situations vary
country to country. In Asia, woman
typically do not go out at night alone because
it is not culturally acceptable. "One can't move
as freely," explains Elizabeth Hermann, director
of training for IOR World Group. In addition,
business networking while enjoying the night life
is common practice in Asia. Women may be uncomfortable
in these types of social situations, says Hermann.
One woman expatriate told Adler: "Among all my
male colleagues, I am the only one who has consistently
maintained relationships with Japanese clients
without needing to put my liver in jeopardy. I
can get away with conducting business over lunch
and a Perrier; the men can't."
- Conducting business
also varies by country. "In the Mideast
and Latin America, women in power positions, may
need to take along a man assistant to be the voice
or hire a local front man to attend business conversations,"
Hermann says. It is common for both men and women
to hire a local "go-between" who is male when
conducting business in Japan.
- Ensure that business
cards send the right message. Hermann
tells a story of a woman having difficulty working
with a colleague in India because the male colleague
at the India division thought she was "below"
him in professional status instead of "above"
him. The Indian male would refuse to speak with
this woman and go directly to her male boss. When
looking at the situation, it was discovered that
the woman's title, which was very general in nature,
may be more of the issue than her gender. "Companies
need to understand the importance of the title
on business cards," Hermann says. "In many places,
such as in Asia, the title a professional holds
is very important because the business structure
is more hierachical in nature."
- Household help often
eases family- and child-care struggles.
Expatriates in some destinations, such as Asia,
can afford household help that they would not
typically have in their home country. Hiring staff
to cook and perform household duties can certainly
provide a smoother transition for women with family
and child-care needs.
Michelle Martinez is a Leesburg, Va.-based
freelance writer specializing in human resource
and workplace management issues.