How
would you describe your job to someone
standing behind you in the grocery checkout
line?
I'm a Senior Account Manager in a Communications
Agency. This involves working closely
with the marketing departments of major
drug companies to help communicate the
effectiveness of their products to physicians
using the services we provide - exhibits,
meetings, multimedia and medical education.
Most of what we do normally takes place
at huge conventions all over the world,
where these companies might build an
exhibition booth with some clever computer
programs or videos that explain how
a drug works, or run a meeting at which
presentations are given about specific
diseases or treatments. My scientific
background really helps me to talk to
my non-scientific co-workers, such as
designers or programmers, who will develop
creative ways of communicating this
information. I get to travel a lot (normally
about 50 trips a year!), which can be
fun, but most of the time all I get
to see are airports, hotels and convention
centers.
What
is your educational background?
I have a PhD in synthetic organic chemistry,
with a Bachelor's degree in medicinal
chemistry, both of which I obtained
at the University of Glasgow in Scotland
(my home town).
What
path did you take to get where you are
now?
During my PhD I got involved with the
Younger Chemist's Committee of the Royal
Society of Chemistry (RSC), which is
the professional organisation for chemists
in the UK. I found a job with the RSC
after I completed my PhD, where I was
involved in managing conferences for
chemists. I did that for a couple of
years before joining Photosound as a
Meetings Manager, and my role evolved
into what I do now.
How
did you get your current job?
To be honest, I didn't know that jobs
like mine existed until I saw an advertisement
in a newspaper! Having checked out the
company's web site (www.photosound.com),
I was pretty impressed with what I saw
and I applied straight away.
What
do you consider to be your key career
decisions?
I guess it was when I realised that
I didn't feel challenged by a career
in research. While I was at the RSC
I learned that the organizational and
project management skills that I had
acquired could be easily transferred
to other areas.
What
is your ultimate career goal?
Agency life is very fast-paced, so it's
sometimes difficult to predict how your
career will develop and there isn't
always a structured career path. I enjoy
teamwork, so I'm at my happiest when
working with other people. I would like
to become less involved in the day-to-day
aspects of the projects, and instead
be more involved in developing new business
for my employer.
What
kinds of people do well in your company/organization?
Fun-loving, outgoing people who are
extremely flexible, are not afraid of
new challenges, long hours and a lot
of hard work do best in this line of
business.
What
scientific backgrounds does your company
look for?
The majority of Account staff in Photosound
will have at least a first degree in
one of the sciences; many of us also
have postgraduate qualifications.
What
is your typical day like?
No two days are the same! Because of
the time difference I regularly spend
an hour or so on the phone before I
come to work, speaking with my team
members back in our UK office or to
suppliers in Europe. This continues
throughout the morning, and could frequently
involve being asked to participate in
brainstorming teleconferences. We do
this a lot - it helps to bring out some
great ideas, and you'd be surprised
at where some of these come from! Afternoons
could be spent writing proposals for
new business, or visiting clients to
present our designs and ideas, before
returning to the office to write up
reports, prepare briefing documents
and answer e-mails.
Of
course, all of this changes when I go
to a convention to execute a project.
There, I get a lot of support from my
co-workers, and often there will be
a team of technicians, project managers,
technical producers, designers and PowerPoint
technicians from my company at the event.
My job is really to ensure that they
can complete their tasks, and I act
as kind of buffer between them and my
client. I will supervise the building
of the exhibit booth and the installation
of the equipment, meet with the venue
staff and with my client to ensure that
everyone understands what we're doing,
or meet with high-level physicians to
help them rehearse for their presentations
at the meeting.
What
do you like about your job? What don't
you like?
I'm a real "people" person,
and I enjoy meeting and working with
people from all sorts of different backgrounds.
Believe it or not, the traveling gets
a bit much after a while, especially
when you've spent five weeks away from
your home and friends - room service
in a hotel might be nice, but sometimes
all you want is a home-cooked meal and
your own bed!
What
have been your most interesting projects
or opportunities?
I've just completed a set of four-day
meetings that have taken place in Mexico,
California, Hong Kong and Spain. Those
have been really interesting because
the facilities at each venue were very
different, and the needs of the physicians
at each event varied a great deal. But
because these were such big events,
we were able to do some pretty fantastic
staging effects, plus I got the opportunity
to work with James Lovell (the commander
of Apollo 13) and Sir Chris Bonnington
(who has climbed Mount Everest several
times), and they were very inspirational
speakers.
If
you had it all to do over again, what
would you do differently about your
career?
I'm not sure I'd change anything - I
think that the skills I've learned throughout
my career have been essential to what
I do now.
Who
are your role models?
I wouldn't say that I had a specific
role model, but I've met a lot of people
who are incredibly talented at what
they do. I draw inspiration from anyone
who can truly make a difference in the
environment in which they work or live.
What
do you do when you're not at work?
I have a lot of friends from the UK
who now live here in the States, so
I spend as much time with them whenever
I can. My wife and I both enjoy traveling,
and we try to get away to places that
don't have convention centers!.
What
is the most rewarding thing about what
you do?
I still get shivers down my neck whenever
I see one of our exhibit booths or stage
sets. Our work regularly wins awards,
and I feel very lucky to be working
with an extremely creative and talented
team.
What
advice do you have for others who want
a job like yours?
A career like mine can involve making
quite a lot of sacrifices, and you have
to think carefully about how big an
impact the long hours and traveling
can make on your personal life. But
it is extremely interesting, challenging
and rewarding and I'd strongly recommend
it as a career option.
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