Navigating the politics, unspoken rules, and
challenges of the workplace is tough. So instead
of going it alone, many turn to mentors for guidance.
Mentors can be friends, relatives, co-workers,
teachers, or anyone else whom you trust and admire.
Lois Zachary, author of "The Mentor's Guide"
defines mentoring as "a reciprocal learning
relationship between two (or more) individuals
who work collaboratively toward a mutually defined
goal of developing the mentee's skills, abilities,
knowledge and/or thinking."
Most often, a mentor is a more experienced or
older person who acts as an advisor, role model,
coach, supporter, challenger, and guide. For example,
a young scientist may turn to a long-time veteran
to help her explore different career paths or
to teach her how to manage a difficult project.
Sometimes, a mentor and mentee might just meet
informally for lunch and discuss personal issues
such as how to deal with long hours and a demanding
home life.
It's up to the two participants to set the boundaries
and rules for the relationship, as well as the
time commitment involved. And even though whom
you choose to be your mentor depends on your unique
needs and goals, the guidelines for a rewarding
relationship remain the same. The two key concepts
of mentoring, says Zachary, are learning and relationship.
"Learning is really the purpose, the process
and the product of a mentoring relationship. In
order for the relationship to be a true partnership
the relationship must continuously be nurtured;
otherwise, the learning process is undermined."
Mentoring is a two-way street, and the benefits
for both the mentor and mentee can be plentiful.
For the mentee, it can stimulate more informed
action, result in more job satisfaction, and carry
over into personal and professional relationships,
explains Zachary. "Mentoring can help an
individual manage responsibilities more effectively,
feel more connected to the organization, become
more knowledgeable about the organization. It
also provides welcome supports to meet challenges
growth and development."
In order to get the mentoring relationship off
on the right foot, Zachary suggests some preparation
for the mentee. That person should:
· Reflect on your purpose.
· Be clear about your own goals and objectives.
· Consider what it is you are willing to
contribute to the relationship.
· Be willing to candidly share your needs,
expectations and limits.
· Identify the characteristics you are
looking for in a mentor or protégé.
· Gauge interest and compatibility.
· Continuously work at establishing, building
and maintaining a relationship.
"When self-preparation is ignored, more
often than not, the results are dissatisfaction
with the outcome or derailment of the relationship,"
warns Zachary.
A successful mentoring relationship takes work,
patience, and open communication. Both parties
need to define goals and expectations early on
and continually track progress to make sure that
those goals are being met. When seeking a mentor,
it's important to look for someone with similar
values, experience, and the willingness to devote
time to the relationship. Once those criteria
are met, a mutually beneficial relationship can
take root.
The Many Faces of Mentoring
Valerie Kuck has been a member of the tech staff
at Bell Labs in Murray Hills, NJ, "forever."
Not only is she extremely involved in mentoring,
but last year, she won the ACS Award for Encouraging
Women into Careers in the Chemical Sciences. Kuck
was fortunate enough to have several male mentors
during her career whose efforts encouraged her
to keep going in her endeavors, gave honest advice,
and pointed out research areas that she should
pursue. "They were individuals who were sincerely
interested in my welfare and were very frank with
me," she says.
Now, when Kuck meets young people-especially
women who are struggling to balance work and family
- she "feels compelled" to help them.
Last year, a young woman stopped by Kuck's office
seeking advice about what direction to go in her
career. Kuck was appalled to find out that this
woman had never even thought about going to graduate
school and no one had bothered suggesting it to
her. Soon after, Kuck investigated some of the
schools that would be a good fit for this mentee,
based on her skills, aspirations, and career path.
And as it turns out, that young woman ended up
going to graduate school in a field that she found
challenging: biological applications of polymer
materials.
Over the years, Kuck has helped hundreds of students
and new employees by answering their career questions
and listening to their concerns. She says that
when you are looking for a mentor, you should
seek someone out who gives you honest advice and
someone that you can strike up a relationship
with. Kuck also recommends having several mentors
to meet different needs. "I don't think you
should just have one mentor; you may need different
people for different things and the demands on
people these days are so high that few can afford
to be someone's fulltime mentor," she says.
Mentoring and Managing
As a senior chemist and then Laboratory Manager
for the Baytown Plastics Laboratory of
Bayer Corporation in Baytown Texas, Amber Hinkle
started mentoring informally, not as a part of
any company program. Now she mentors four of her
employees and views this as an important part
of her job. "Helping employees to find the
best in themselves and giving them opportunities
to develop makes them more productive and also
more likely to be a long term employee,"
she says.
Like Kuck, Hinkle also had "excellent mentors"
along the way and says that this is her way of
paying them back. "My mentees have been very
happy with our mentoring relationship and trust
me enough to discuss issues that do not directly
pertain to this job, i.e. when they are looking
at jobs outside of the company as well. This give
and take has proven very beneficial to myself
and to them. In fact, I attribute at least some
of their continued success and promotions to the
mentoring that I have been able to provide."
Kuck emphasizes that the key to a successful
mentoring relationship is the ability to be a
good listener. "You just need to really just
listen and figure out what the other person's
value system is. Then you can help by showing
them that there might be a conflict between what
their value system is and what they really want.
They may disagree with you initially, but all
of a sudden, it might become apparent to them.
You have to really listen to what their personal
motivators are."
A True Mentoring Success
Story
Victor Vandell, a staff scientist at Delaware-based
Hercules, is something of a mentoring poster-child.
His first experience with mentoring was during
his undergraduate years at Chicago State University.
Although he started off doing well in school,
he soon began finding it difficult balancing extracurricular
activities and academics. Observing that Vandell
was struggling, one of his chemistry professors,
Dr. Joseph Young, approached him and asked if
he wanted guidance. Young and another professor,
Dr. Susan Ford gave Vandell a much needed reality
check, he says. "If it wasn't for them I
may have just barely gotten out of there with
a Bachelors, he says. "They took me under
their wings, kept me in line, and didn't sugar
coat things." Young and Ford gave Vandell
the opportunity to work in their labs and suggested
that he join the chemistry club. "[Young]
realized my potential but somewhere along the
line saw that I had lost focus," explains
Vandell. "He worked with me and helped turn
that light back on."
After that experience, Vandell saw the incredible
value of mentoring and began actively seeking
out mentors when he went to graduate school at
Louisiana State University. One professor, Dr.
Willie May, told Vandell about the American Chemical
Society and encouraged him to join the Minority
Affairs Committee and the Younger Chemists Committee.
"Dr. May instructed me in a lot of the political
aspects of being a chemist-about being involved
with committed and organizations. He opened my
eyes to that realm of the career path."
Vandell points out that for the mentor/mentee
relationship to succeed, It's important to choose
a mentor that you identify with. "Just because
someone volunteers to be a mentor, doesn't mean
that they will be able to assist you. It's important
to find someone that you share values with and
can relate to, he says.
When Vandell graduated with a Ph.D in chemistry
from Louisiana State, he went to work for Hercules
as a staff scientist. There, he met Dr. Charles
Potter, a senior chemist and one of Vandell's
mentors. As a long-time Hercules employee, Potter
"had an inside line on what is going on with
the company past and present," says Vandell.
They meet for about an hour every couple of weeks
and Potter gives Vandell an excellent perspective
on the executive-level decision making that's
going on in the company that might affect him.
Not only is Vandell a long-time mentee, he has
also been a mentor since he started graduate school."
I go out of my way to identify undergraduates
that need a little guidance. I use my own personal
experience to help them. I use my past to show
them how I struggled in the beginning and how
far it's help me get."
No matter what side of the mentoring relationship
one is on, one thing is certain: Mentors and mentees
alike have found that being a part of this symbiotic
relationship is invaluable, not just in the workplace,
but in life.