How would you describe
your job to someone standing behind you in the
grocery checkout line?
I'm a Senior Account Manager in a Communications
Agency. This involves working closely with the
marketing departments of major drug companies
to help communicate the effectiveness of their
products to physicians using the services we provide
- exhibits, meetings, multimedia and medical education.
Most of what we do normally takes place at huge
conventions all over the world, where these companies
might build an exhibition booth with some clever
computer programs or videos that explain how a
drug works, or run a meeting at which presentations
are given about specific diseases or treatments.
My scientific background really helps me to talk
to my non-scientific co-workers, such as designers
or programmers, who will develop creative ways
of communicating this information. I get to travel
a lot (normally about 50 trips a year!), which
can be fun, but most of the time all I get to
see are airports, hotels and convention centers.
What is your educational
background?
I have a PhD in synthetic organic chemistry, with
a Bachelor's degree in medicinal chemistry, both
of which I obtained at the University of Glasgow
in Scotland (my home town).
What path did you take
to get where you are now?
During my PhD I got involved with the Younger
Chemist's Committee of the Royal Society of Chemistry
(RSC), which is the professional organisation
for chemists in the UK. I found a job with the
RSC after I completed my PhD, where I was involved
in managing conferences for chemists. I did that
for a couple of years before joining Photosound
as a Meetings Manager, and my role evolved into
what I do now.
How did you get your current
job?
To be honest, I didn't know that jobs like mine
existed until I saw an advertisement in a newspaper!
Having checked out the company's web site (www.photosound.com),
I was pretty impressed with what I saw and I applied
straight away.
What do you consider to
be your key career decisions?
I guess it was when I realised that I didn't feel
challenged by a career in research. While I was
at the RSC I learned that the organizational and
project management skills that I had acquired
could be easily transferred to other areas.
What is your ultimate
career goal?
Agency life is very fast-paced, so it's sometimes
difficult to predict how your career will develop
and there isn't always a structured career path.
I enjoy teamwork, so I'm at my happiest when working
with other people. I would like to become less
involved in the day-to-day aspects of the projects,
and instead be more involved in developing new
business for my employer.
What kinds of people do
well in your company/organization?
Fun-loving, outgoing people who are extremely
flexible, are not afraid of new challenges, long
hours and a lot of hard work do best in this line
of business.
What scientific backgrounds
does your company look for?
The majority of Account staff in Photosound will
have at least a first degree in one of the sciences;
many of us also have postgraduate qualifications.
What is your typical day
like?
No two days are the same! Because of the time
difference I regularly spend an hour or so on
the phone before I come to work, speaking with
my team members back in our UK office or to suppliers
in Europe. This continues throughout the morning,
and could frequently involve being asked to participate
in brainstorming teleconferences. We do this a
lot - it helps to bring out some great ideas,
and you'd be surprised at where some of these
come from! Afternoons could be spent writing proposals
for new business, or visiting clients to present
our designs and ideas, before returning to the
office to write up reports, prepare briefing documents
and answer e-mails.
Of course, all of this changes when I go to a
convention to execute a project. There, I get
a lot of support from my co-workers, and often
there will be a team of technicians, project managers,
technical producers, designers and PowerPoint
technicians from my company at the event. My job
is really to ensure that they can complete their
tasks, and I act as kind of buffer between them
and my client. I will supervise the building of
the exhibit booth and the installation of the
equipment, meet with the venue staff and with
my client to ensure that everyone understands
what we're doing, or meet with high-level physicians
to help them rehearse for their presentations
at the meeting.
What do you like about
your job? What don't you like?
I'm a real "people" person, and I enjoy
meeting and working with people from all sorts
of different backgrounds. Believe it or not, the
traveling gets a bit much after a while, especially
when you've spent five weeks away from your home
and friends - room service in a hotel might be
nice, but sometimes all you want is a home-cooked
meal and your own bed!
What have been your most
interesting projects or opportunities?
I've just completed a set of four-day meetings
that have taken place in Mexico, California, Hong
Kong and Spain. Those have been really interesting
because the facilities at each venue were very
different, and the needs of the physicians at
each event varied a great deal. But because these
were such big events, we were able to do some
pretty fantastic staging effects, plus I got the
opportunity to work with James Lovell (the commander
of Apollo 13) and Sir Chris Bonnington (who has
climbed Mount Everest several times), and they
were very inspirational speakers.
If you had it all to do
over again, what would you do differently about
your career?
I'm not sure I'd change anything - I think that
the skills I've learned throughout my career have
been essential to what I do now.
Who are your role models?
I wouldn't say that I had a specific role model,
but I've met a lot of people who are incredibly
talented at what they do. I draw inspiration from
anyone who can truly make a difference in the
environment in which they work or live.
What do you do when you're
not at work?
I have a lot of friends from the UK who now live
here in the States, so I spend as much time with
them whenever I can. My wife and I both enjoy
traveling, and we try to get away to places that
don't have convention centers!.
What is the most rewarding
thing about what you do?
I still get shivers down my neck whenever I see
one of our exhibit booths or stage sets. Our work
regularly wins awards, and I feel very lucky to
be working with an extremely creative and talented
team.
What advice do you have
for others who want a job like yours?
A career like mine can involve making quite a
lot of sacrifices, and you have to think carefully
about how big an impact the long hours and traveling
can make on your personal life. But it is extremely
interesting, challenging and rewarding and I'd
strongly recommend it as a career option.
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